Edwards Lifesciences Sr. Rep, Bids & Tenders in Wien, Austria
Perform Tender application, tracking, document collation and shipment
Create Bids in cooperation with Sales Rep´s and Business Unit Manager
Resolve Bids & Tenders activities including investigating, reporting and performing root cause analysis
Support and assist product launches and projects
Calculate Yearly, Quarterly Rebate in cooperation with Finance
Respond to customer data requests (external)
Populate pre-qualification questionnaires
Complete customer and GPO reporting
Price Management in ERP System (JDE) and Price Book Management in SFDC
Participation moderately complex one time projects aiming for improving the quality of service and effectiveness of customer service department
Other incidental duties as assigned by Leadership
Education and Experience:
H.S. Diploma or equivalent with 5 years of previous experience with an ERP software (e.g. JDE and SFDC).
Bachelor or Master Degree with 2 years of previous experience preferred.
2 years of experience with tenders, offers, contracts.
Good computer skills including usage of MS Office Suite
Excellent written and verbal communication skills (German) and interpersonal relationship skills
Good written and verbal communication skills (English, French not required but would be an asset)
Ability to work in a fast paced environment
Moderate knowledge on healthcare environment
Ability to work effectively in a cross-functional team environment
Ability to manage confidential information with discretion
Excellent customer service skills with ability to resolve difficult situations
Excellent problem-solving skills, proactive communication and providing solution opportunities
Ability to build and maintain strong relationships across the organization to influence and achieve objectives
Strict attention to detail
Provide feedback in a professional, direct, and tactful manner
Adhere to all EHS rules and requirements and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
Networking and present for Customers and Stakeholders
Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world's leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs over 13,000 individuals worldwide.
For us, helping patients is not a slogan - it's our life's work. From developing devices that replace or repair a diseased heart valve to creating new technologies that monitor vital signs in the critical care setting, we focus on helping patients regain and improve the quality of their life.