Edwards Lifesciences Field Clinical Specialist Transcatheter Mitral and Tricuspid Therapies - West/Central Part of Switzerland in Nyon, Switzerland
Works with health care professionals and hospital teams for procedural support. Provides expertise and clinical insights on the device and works in close collaboration with the TMTT (Transcatheter Mitral and Tricuspid Therapies) sales organisation.
Interact with KOL and proctors
Provide education on all aspects of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants
Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of patient outcome
Educate and train physicians, hospital personnel and hospital staff on technical matters related to products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs
Responsible for certification of the centers, physicians and other related staff, as well as EW personnel and as outlined within EW SOPs
Plan and implement growth strategies within focused accounts in partnership with the Sales and Sales Management
Responsible for upselling in key strategic accounts working in conjunction with Business Managers
Closely collaborate with the sales team on inventory management
Learns the product(s), physiology, anatomy, applications of the market and Edwards Lifesciences
Regularly reviews clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with the sales team
Other incidental duties
Education and Experience:
3 years years experience of previous related medical device and/or clinical experience Required
Bachelor's Degree or equivalent in in related field Training experience in clinical / technical environment Preferred
Required location of the candidate is West/Central part of Switzerland.
Good written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills
Good problem-solving and critical thinking skills
German and French language is highly preffered, English is required
Good knowledge and understanding of cardiovascular science
Good understanding of cardiovascular anatomy, pathology and physiology
Understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting
Ability to manage confidential information with discretion
Strict attention to detail
Ability to interact professionally with all organizational levels
Ability to manage competing priorities in a fast paced environment
Must be able to work in a team environment, including inter-departmental teams and representing the organization on specific projects
Ability to build productive internal/external working relationships
•Expertise in MS Office Suite and ability to operate general office tools
Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world's leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs over 13,000 individuals worldwide.
For us, helping patients is not a slogan - it's our life's work. From developing devices that replace or repair a diseased heart valve to creating new technologies that monitor vital signs in the critical care setting, we focus on helping patients regain and improve the quality of their life.