Edwards Lifesciences ANZ THV Business Development & Key Account Manager in North Ryde, Australia
Manage and lead a field team to drive alignment, adoption and execution of therapy development initiatives from patient through to the heart team.
Manage and/or lead a field team including performance management. Develop team members to increase business acumen and sales / functional
Establish an understanding / identification of referral dynamics and behaviours and the potential impacts on patient access within the clinical pathway
Establish key performance criteria and metrics to monitor the impact of Therapy Development investments in collaboration with the field and marketing teams.
Develop relationships with key HCPs (e.g., referring & implanting physicians and key account staff) through regular engagement, education and outreach activities.
Provide technical expertise on devices, procedures, patient selection, screening, imaging, Heart Team concept and clinical data as required in field based conversations.
Identify and meet with existing HCPs to identify needs and constraints
Identify and differentiate root cause of patient access restrictions between outreach and patient pathway
Identify specific bottlenecks and work with internal and external stakeholders to refer to multi-disciplinary heart teams
Education and Experience:
Bachelor's Degree or Equivalent in Life Sciences or related field with related experience Required
Experience working with HCPs, KOLs, and other stakeholders (e.g., Physicians) Preferred
People management experience required
Demonstrated experience working with a range of business, clinical, marketing, and technical professionals to help navigate through complex situations.
Proven successful people and project management skills
Proven expertise in both Microsoft Office Suite, including advanced Excel and related systems
Excellent problem-solving, organizational, analytical and critical thinking skills including high discretion/judgment in decision making
Excellent written and verbal communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
Extensive understanding of procedures while defining team operating standards and ensuring essential procedures are followed based on knowledge of own discipline
Extensive understanding of related aspects of therapy development
Knowledge of financial mechanism that relates to therapy development
Demonstrated skill set to manage assigned team and provide coaching and feedback, including responsibility for all employee actions including hire/fire authority and partnering with HR on all aspects of employee relations
Ability to develop and integrate metrics into the projects and operations that clearly demonstrate the value of therapy development to the business
Strict attention to detail
Ability to interact professionally with all organizational levels
Ability to manage competing priorities in a fast paced environment
Ability to represent leadership on sections of projects within a specific area interfacing with project managers and cross-functional team (s)
Ability to consult in a project setting
Adhere to all EHS rules and requirements and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world's leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs over 13,000 individuals worldwide.
For us, helping patients is not a slogan - it's our life's work. From developing devices that replace or repair a diseased heart valve to creating new technologies that monitor vital signs in the critical care setting, we focus on helping patients regain and improve the quality of their life.