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Edwards Lifesciences Site Activation Specialist TMTT in Milan, Italy

The Site Activation Specialist TMTT (Transcatheter Mitral and Tricuspid Therapies) develops clinical education materials in connection with clinical investigations including providing education and clinical insights on the device, procedure and protocol throughout the life cycle of the clinical investigation.

The Site Activation Specialist TMTT is responsible for the delivery of TMTT educational curriculum and practical onboarding of HCP within the field. To accelerate new account certification and learning curve in support of site opening and physician training. To feedback to PEMA leadership commitment & competence of HCP´s. To support procedures as a clinical specialist.

Key Responsibilities:

  • Lead the Site Opening Process, working closely with local internal stakeholders and the customer in their territory.

  • Assess HCP competencies throughout the site opening process in their region and propose tailored solutions to address their needs.

  • Provide field-based product & developmental feedback to training team & TMTT leadership.

Essential Job Functions % of time:

  • Case support & delivery of educational and training needs to support the onboarding and/or coaching of HCP´s, through practical, field-based education. Assess skill, knowledge & commitment progress and be able to articulate coaching to HCP & leaders both verbally and in writing 50%.

  • Manage the overall process of Site Opening through collaboration with local commercial and clinical partners and training team; ensuring good communication, proper planning and reporting of site opening progress 25%.

  • Case support & providing education/proctoring support on all aspects of the device, device handling, implantation, imaging and troubleshooting techniques related to equipment, tools and products required for device implants 10%.

  • Provide technical and educational feedback in the development and continuously improvement of training (e.g., curriculum, training materials and training tools) and guidelines (e.g, SOPs) in support of the training manager 10%.

  • Other duties: Attend and educate at conferences as needed. Attend and contribute at extra meetings to add value to training, procedure development etc. 5%.

Education/Skills:

  • Bachelor's degree in related scientific (health care) field with related experience required; Master's degree in related field preferred

  • Deliver constructive and supportive feedback to enable acceleration of onboarding

  • Ability to accurately assess and articulate the progression of learning / competency levels to management for further coaching and support (e.g., BUM, training team,…)

  • Strong presentation and facilitation skills and experience conducting group training &/or 1:1.

  • Certified, experienced working with product & its indications as a clinical specialist or equivalent role with track record of patient outcomes equal to or better than KODs.

  • Intra-procedural echo proctoring of trained echo physicians, such that tips & tricks of image and machine optimization can be provided (Level 2 certification imaging training)

  • Proficient in Microsoft Office Suite and related tools and systems

  • Excellent problem-solving, organizational, analytical and critical thinking skills including high discretion/judgment in decision making

  • Excellent written and verbal communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives

  • Fluent in English

  • Ability to travel within Europe

  • Expert understanding of cardiac surgery procedures while addressing issues with impact beyond own team based on knowledge of related disciplines

  • Understanding of related aspects of field educational processes and/or good training practices

  • Ability to provide surgeons and their teams with all aspects related to the use of Edwards products; theoretical training, live implantation, device and procedure understanding and implementation

  • Strict attention to detail

  • Ability to work and excel within a fast paced, dynamic, and constantly changing work environment

  • Business integrity and ethics to align with Edwards credo

  • Frequently interacts with customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company; often leads a cooperative effort among members of a project team

  • Participate and present at meetings with internal and external representatives

Preferred Location: Spain / Italy / Germany

Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world's leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs over 15,000 individuals worldwide.

For us, helping patients is not a slogan - it's our life's work. From developing devices that replace or repair a diseased heart valve to creating new technologies that monitor vital signs in the critical care setting, we focus on helping patients regain and improve the quality of their life.

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