Edwards Lifesciences Manager, Data Governance in Kuala Lumpur BSC, Malaysia
Responsible for leading the implementation and execution of a newly designed centralized data management process for Health Care Professional (HCP) and Customer data within the assigned region.
Design and lead the implementation of a central data management and cleansing process for HCP and Customer data and/or support global implementation when applicable (in conjunction with Compliance, IT, Finance and Sales Operations) with appropriate service levels to users
Lead the execution of the data management process.
Transition and build a team of data analyst and operational data stewards as scope and demand grows once process is implemented
Partner with IT as the JAPAC representative to implement a toolset to monitor data integrity across the applications portfolio Provide input in HCP data quality corporate initiative, being the voice of JAPAC users
Self-learning, training, adopting best practices through participation in professional communities and user groups
Other incidental duties
Education and Experience:
- Bachelor’s degree + 8 years of relevant experience or Master’s degree + 6 years of relevant experience required
Ability to work independently in global matrix organization, where teams are virtual and in different time zones
Ability to speak, read and write English and Mandarin with business proficiency. Korean language skills preferred
Ability to travel up to 20% of time within the JAPAC region especially in early phases of process design and implementation
Extensive knowledge of own area within the organization while contributing to the development of new concepts, techniques, and standards
Extensive understanding of related aspects of data governance processes and/or systems
High comfort level working in ambiguity, designing and implementing new process in a dynamic environment is critical.
Potential to manage a team, provide coaching and feedback, including responsibility for all employee actions including hire/fire authority and partnering with HR on all aspects of employee relations
Ability to develop and integrate metrics into the projects and operations that clearly demonstrate the value of data management function to the business
Project management experience
Strict attention to detail
Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization
Ability to work and excel within a fast paced, dynamic, and constantly changing work environment
Ability to represent leadership on sections of projects within a specific area interfacing with project managers and cross-functional teams
Ability to consult in a project setting
Adhere to all EHS rules and requirements and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control
Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world's leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs over 13,000 individuals worldwide.
For us, helping patients is not a slogan - it's our life's work. From developing devices that replace or repair a diseased heart valve to creating new technologies that monitor vital signs in the critical care setting, we focus on helping patients regain and improve the quality of their life.