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Edwards Lifesciences Director, Organizational Change Management - Digital Transformation in Irvine, California

Opportunity Snapshot:

Edwards is looking for a Director of Organizational Change Management to join our Organizational Effectiveness team supporting the Edward Business System (EBS) Digital Transformational Program. The EBS program is an enterprise-wide initiative with a mission to fundamentally transform how work gets done through establishing a product digital thread across our core business value chain.

Our ideal candidate possesses a blend of regulated industry (ideally Pharma/Medical Device) and management consulting background in Organizational Change Management (OCM) with a demonstrated track record of being able to partner with leaders driving large scale transformations in Product Development, Manufacturing and Supply Chain Operations to realize the goals/benefits through a focus on people and the impact of change. This role will lead the OCM workstream for the EBS program and will functionally report into the Human Resource Organizational Effectiveness group.

This program is a high-profile, high-impact strategic initiative for Edwards that is directly linked to our ability to scale effectively how we develop, make, deliver and service our life-saving products to our patients.

Our Vision for this role:

  • Work with Program Leadership and key stakeholder groups to understand the program structure, phased roadmap and expected outcomes and change impact. Develop and integrate the overarching OCM plan (by phase) into the overall Program Plan. Gain program leadership and executive sponsors buy-in to phased OCM plan.

  • OCM leader should work with Program Leaders to develop & deliver on the following:

  • Clear business case for change with promotional campaign to build excitement and “pull” around the program at right pace in line with program cadence

  • Organization Risk Assessment strategy and execution plan tied to program key milestone and decision points throughout the program

  • “Living and breathing” comprehensive stakeholder plan that informs and is integrated into internal team implementation and roll-out plans

  • Executive Stakeholder engagement and Program strategic communication

  • Organizational assessments at each phase of the project to inform change readiness preparation

  • Knowledge transfer and training strategy for both internal (sustaining team) and external stakeholder groups

  • Periodic benefit realization and adoption measurement goals and attainment (people focused)

  • Serve as a coach to the Project Manager (PM) to enhance workstream PM’s change management capabilities

  • Partner with Strategic communications resources to build out plan, messages, and investment needs

  • Partner with Knowledge Transfer and Training resources to prepare workforce and investment needs

Key Responsibilities:

  • Consult to Sr. Leadership on org change impact of strategic or tactical decisions

  • Lead OCM for enterprise Digital Transformation Program

  • Partner to Program Leadership on developing an OCM Strategy and Plan

  • Ensure alignment across the workstreams on OCM Strategy

  • Manage the execution of the OCM Plan

  • Partner with workstreams to understand workstream level change impacts to ensure alignment to the OCM Strategy

  • Collaborate with communication team to develop strategic messages and ensure consistent cascade across workstreams

  • Partner with training team to develop a training strategy

  • Owns the executive stakeholder engagement plan and partners with Program leadership to manage stakeholder plan

  • Travel expectation – 25% (international); travel will not be required in the near future

Basic Qualifications:

  • Bachelor’s degree required, engineering or technical degree preferred

  • 14+ years of experience leading Org Change Management in large scale, enterprise initiatives

  • 7+ years of Digital Transformation and management consulting experience, including large scale enterprise wide transformation leveraging technology (i.e. PLM, ERP or etc.)

  • Strong knowledge of the Product Development and Commercialization experience

  • Strong experience using and developing OCM tools and methodologies

  • Extensive program / project management skills

  • Experience managing complex organizations with multiple stakeholders, as well as approaches to demonstrate ROI and value propositions

  • Willing and able to travel up to 25%

Preferred Qualifications:

  • MS or MBA; 12+ years of experience leading Org Change Management in large scale, enterprise initiatives is required with a Master’s degree

  • Value stream process improvement methodology experience

  • Strong verbal and written communication skills

  • Strong facilitation and presentation skills

  • Strong business acumen required – understanding of the business as the foundation for driving productivity through people

Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world's leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs over 15,000 individuals worldwide.

For us, helping patients is not a slogan - it's our life's work. From developing devices that replace or repair a diseased heart valve to creating new technologies that monitor vital signs in the critical care setting, we focus on helping patients regain and improve the quality of their life.

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