Edwards Lifesciences Connected Solutions Engineer – Critical Care in Irvine, California
The Connected Solutions Engineer – Customer Engineering is a key role in Critical Care R&D team supporting new product development in partnership with commercial teams. This is a unique hands-on engineering position with the emphasis on medical monitoring, device connectivity and usability engineering developing specifications, testing and integration. Works closely with commercial teams, Key Opinion Leaders to design and support next generation Critical Care Products. Essential Job Responsibilities:
Plan, collect and translate detailed information about how users interact with connected, Critical Care medical devices through interviews, direct observation in the field, task analysis, and simulation labs.
Support internal team in acquiring and maintaining HITRUST certification.
Support System requirements development and management related device connectivity, usability, user experience and testing
Support Regional Marketing and Sales teams in pre-sale efforts for technical features such as connectivity, functionality, service features.
Support communication with hospital IT departments for initial deployment questions, setup, testing strategy.
Interface with sales, marketing and quality/complaint handling organization to support post-market surveillance efforts.
Drive technical root cause investigations as necessary, engaging appropriate R&D, quality and vendor resources.
Maintain current knowledge of competitive technologies in addition to medical, technical, and biomedical developments related to company products.
Display effective technical skills to navigate the tasks through a large cross-functional team during the product development process.
May receive technical guidance on the most unusual or complex problems, but independently determines and develops approaches to solutions.
Will require up to 25% domestic and international travel.
Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.
Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world's leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs over 13,000 individuals worldwide.
For us, helping patients is not a slogan - it's our life's work. From developing devices that replace or repair a diseased heart valve to creating new technologies that monitor vital signs in the critical care setting, we focus on helping patients regain and improve the quality of their life.